Colorado Community Health Alliance (CCHA) complies with applicable Federal civil rights laws and does not discriminate on the basis of race; color; national origin (including limited English proficiency and primary language); age; disability; or sex, including but not limited to discrimination on the basis of sex characteristics, including intersex traits, pregnancy or related conditions, sexual orientation, gender identity, and sex stereotypes.
Colorado Community Health Alliance (CCHA):
Provides reasonable modifications for individuals with disabilities, as well as appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in alternate formats, such as braille or large print. These are provided free of charge and in a timely manner, when such modifications, aids, and services are necessary to ensure accessibility and an equal opportunity to participate to individuals with disabilities.
Provides language services, including electronic and written translated documents and oral interpretation. These services are provided free of charge and in a timely manner, when such services are a reasonable step to provide meaningful access to an individual with limited English proficiency.
If you need to access the services above, please ask an associate at Colorado Community Health Alliance (CCHA) Services, and they can help you.
Colorado Community Health Alliance (CCHA) has grievance procedures in accordance with applicable federal civil rights laws. If you believe that Colorado Community Health Alliance (CCHA) has failed to provide appropriate services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the contact information below:
Attn: Colorado Community Health Alliance (CCHA) Civil Rights/1557 Coordinator
Physician Health Partners
PO Box 13406
Denver, CO 80202-9998
grievances@alpine-physicians.com
1-855-295-1434
You can also file a discrimination complaint with the U.S.
Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at
http://www.hhs.gov/ocr/office/file/index.html
Revised Wednesday, May 1, 2024
If you have questions, need help accessing information or have concerns, please contact ADAcoordinator@cchacares.com.
Si tiene preguntas, necesita ayuda para acceder la información o tiene inquietudes, comuníquese con ADAcoordinator@cchacares.com.
Do you need help with your health care, talking with us, or reading what we send you? We provide our materials in other languages and formats at no cost to you. Call us toll free at 1-855-627-4685 (TTY 711).
¿Necesita ayuda con el cuidado de la salud, para hablar con nosotros o para leer lo que le enviamos? Le ofrecemos nuestros materiales en otros idiomas y formatos sin costo alguno. Llame a nuestra línea gratuita al 1-855-627-4685 (TTY 711).